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FAQ

Straight answers for global brand buyers.

Common questions about MOQ, lead times, materials, customization, Amazon FBA, DDP shipping and payment terms.

What is your minimum order quantity?
Our standard MOQ starts from 50–300 pairs depending on the style and customization. We can recommend a practical starting quantity for your channel.
How long does sampling take?
A standard sample takes 7–15 days, including custom logo work. We confirm the sample before mass production.
What is your mass-production lead time?
Most orders are completed in 25–35 days after sample approval and deposit. Peak-season lead times are confirmed in the quote.
Can you use recycled or certified materials?
Yes. GRS-certified recycled PET plush and OEKO-TEX Standard 100 fabrics are available on request.
Do you support Amazon FBA?
Yes. We can provide FNSKU labeling, poly-bags, carton specifications and DDP delivery to your warehouse or Amazon fulfilment centre.
What payment terms do you accept?
Typical terms are 30% deposit and 70% balance before shipment. Trade Assurance and other terms can be discussed.
Can you create a custom outsole or packaging?
Yes. We support custom TPR/EVA outsoles, woven labels, hangtags, gift boxes, tissue paper and inserts.
Do you ship DDP worldwide?
We arrange sea, air and express DDP shipping with customs clearance to your door.

Still have a question?

Send us your target style, quantity and delivery market. We reply within one business day.

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